Policies

THE “CORNERSTONE SPIRIT”

• The Cornerstone Studio is built around creating a safe and happy space for each and every person who steps inside the door. We ask that everyone adopts The Cornerstone spirit, and treat others the way they would want to be treated. If at any time you feel the safe environment espoused at the Cornerstone Studio is not being maintained, we encourage you to contact us immediately with your concerns.

GENERAL

• The Cornerstone Studio is not liable for any personal injury that may occur to anyone at any time while at the studio, nor is the Cornerstone Studio responsible for any lost, stolen, or damaged items.
• The Cornerstone Studio reserves the right to rescind registration for inappropriate behaviour or missed payments.
• The use of any electronic devices is not permitted during classes, unless specially required for participant safety and/or health reasons (case by case basis).
• For sanitary and allergy reasons, food and beverage (with the exception of water) are not permitted in the studios at any time.
• The Cornerstone Studio is not a guaranteed peanut/ nut-free environment.
• Gum chewing is not permitted in class at any time.

REGISTRATION

• Once a registration is received, the participant is financially committed to the half year session.
• Registration is not considered complete until the following conditions have been met: (a) a valid credit card is placed on file, and (b) all applicable waivers and studio policies have been signed and received.
• Late or missed payments are subject to an additional fee of $25.00 per payment.

CANCELLATION POLICIES

• We do not accept withdrawals from half year sessions.
• All class fees are non-refundable, non-transferable, and subject to 13% HST.
• Class sizes are limited to ensure quality programming; therefore registration is taken on a first-come, first-serve basis.
• The Cornerstone Studio reserves the right to cancel, combine, or alter classes if minimum class registration is not achieved.
• It is the family’s responsibility to keep their family file up to date with all phone, email, emergency contact, and billing information.
• Classes cancelled by The Cornerstone Studio due to Acts of God are non-refundable. Other cancellations made by The Cornerstone Studio will be made-up or credited appropriately.
• Classes missed by the student will not be made up. Cancellations due to illness and/or injury will require a dated physician’s note, and will be dealt with on a case-by-case basis.

REGISTRATION

• Registration for the 2025/26 Full Year performance dance season will close on February 1 2026.
• Once a registration is received, the participant is financially committed to the Initial Class payment ($150+hst per class).
• Registration is not considered complete until the following conditions have been met: (a) a valid credit card is placed on file, and (b) all applicable waivers and studio policies have been signed and received.
• Late and missed payments that are 15 ( are subject to an additional fee of $25.00 per payment.

CANCELLATION POLICIES

• Changed your mind about a class? Between September 1st, 2025–December 31st, 2026, we can assist with finding an alternate class in your child’s age group, subject to availability.
• Need to cancel a class? Class withdrawals may be accepted between September 1st- December 31st, 2025. A written request received must be received 30 days in advance of the next payment date, in order to stop further payments. (For example, to stop a November 1st payment, notice must be received on or before October 1st.)
• The last day to withdraw from a class is December 31st, 2025. Due to the nature of our small studio programming, class withdrawals made after December 31st will be required to pay all remaining monthly class fees as a one-time payment.
• All class fees are non-refundable, non-transferable, and subject to 13% HST.
• Recital costume fees are included in our Initial class fee and are non-refundable, non-transferrable.
• Class sizes are limited to ensure quality programming; therefore registration is taken on a first-come, first-serve basis.
• The Cornerstone Studio reserves the right to cancel, combine, or alter classes if minimum class registration is not achieved.
• It is the family’s responsibility to keep their family file up to date with all phone, email, emergency contact, and billing information.
• Classes cancelled by The Cornerstone Studio due to Acts of God are non-refundable. Other cancellations made by The Cornerstone Studio will be made-up or credited appropriately.
• Classes missed by the student will not be made up. Cancellations due to illness and/or injury will require a dated physician’s note, and will be dealt with on a case-by-case basis.

RECITAL

• If a student is not going to be present for the end of year recital, their parent or guardian must advise the office of their absence by no later than December 1st, 2025.
• The cost of purchasing the required dance shoes and/or tights (if applicable) for the recital is not included in the class fees.
• Recital tickets are not included in class fees, and will be available for purchase in the early spring. Tickets sales are necessary in order to cover the high cost of running the recital, including theatre rental costs, staff fees, production costs, etc.
• All performing students must be in attendance and on time for their dress rehearsal prior to the show.

• Competitive program fees (all class fees and competitive solo/ duet/ trio/ group fees) will be charged on a 10 month payment plan, beginning June 1st, 2025 ending March 1st 2026. 
• For simplicity’s sake, siblings of a competitive student who are enrolled in the recreational program will receive a 10 month payment structure for their class fees, to align with the competitive fee structure.
• Once acceptance to a competitive team (either verbally, through email, or by enrolling through Jackrabbit) is received, no withdrawals from the program or changes will be accepted. The family is financially committed to the entire dance season.
• The 2026 summer intensive camp fees included in the 1st Competitive Group fee is required, and cannot be cancelled/ removed from a family’s payment plan. Participation in the camp is a mandatory component of remaining on the competitive team, any students who do not attend will be required to arrange for multiple private lessons with a Cornerstone instructor, at an additional cost.
• Competitive showcase tickets are not included in the competitive fees, and will be available for purchase in the early spring. Tickets sales are necessary in order to cover the high cost of running the recital, including theatre rental costs, staff fees, production costs, etc.

REGISTRATION

• Once a registration is received, the participant is financially committed to the  session.
• Registration is not considered complete until the following conditions have been met: (a) a valid credit card is placed on file, and (b) all applicable waivers and studio policies have been signed and received.
• Late or missed payments are subject to an additional fee of $25.00 per payment.
• Registration for the this program is recurring for the  three month summer program and the full  year, September – May. The summer program runs for 3 sessions: Session 1: June 2nd-June 26th; Session 2: June 30th-July 24th (no session July 1st); Session 3: July 28th- August 21st (no session August 4th).

CANCELLATION POLICIES

• To cancel your recurring registration, written notice must be provided by email to info@cornerstonestudio.ca, 10 days prior to the next session start date.
• Missed classes can be made up with in the registered session, by attending an alternate day that you are not currently enrolled in.
• Missed classes will not be carried into the next session.
• All class fees are non-refundable, non-transferable, and subject to 13% HST.
• Class sizes are limited to ensure quality programming; therefore registration is taken on a first-come, first-serve basis.
• The Cornerstone Studio reserves the right to cancel, combine, or alter classes if minimum class registration is not achieved.
• It is the family’s responsibility to keep their family file up to date with all phone, email, emergency contact, and billing information.
• Classes cancelled by The Cornerstone Studio due to Acts of God are non-refundable. Other cancellations made by The Cornerstone Studio will be made-up or credited appropriately.
• Classes missed by the student will not be made up. Cancellations due to illness and/or injury will require a dated physician’s note, and will be dealt with on a case-by-case basis.

REGISTRATION

• Registration is not considered complete until the payment is received, policies are signed and all waivers are submitted.
• Camp sizes are limited, therefore registration is taken on a first-come-first-serve basis in the order of which they are received.
• The Cornerstone Studio reserves the right to cancel, combine or alter camps if minimum class registration is not met.
• The Cornerstone Studio reserves the right to place a student in a specific camp, to ensure appropriate skill level and class size.
• It is the family’s responsibility to keep their family file up to date with all phone, email, emergency contact, billing information & child’s allergies/ medical concerns/ special needs, etc.

FEES & PAYMENTS

• Camp payments are due in full upon registration, and are non-refundable.
• All fees are subject to 13% HST.
• If a credit card payment is declined, a 5-day grace period will be placed during which point the client must settle their balance. If payments have not been made within the 5-day grace period, a $25 late fee will be charged, or students may lose their spot in camp.

CANCELLATION POLICIES

• All fees are non-refundable. Once a camp registration is received, the family is finically committed to that camp, and withdrawals/ refunds will not be permitted, regardless of whether the payment is yet to be charged.
• Missed camp days will not be made up. Cancellations due to illness/ injury will require a dated physician’s note, and will be dealt with on a case-to-case basis.
• Classes cancelled by The Cornerstone Studio due to Acts of God are non-refundable. Other cancellations made by The Cornerstone Studio will be made-up or credited appropriately.

DROP OFF

• All student drop offs and pick ups will be done either at the studio or at Moncur Park. Parents will be notified of the daily drop off and pick up location prior to camp.
• Students must be picked up at the end of camp on time. Students who are picked up late from their class more than once will be charged a late pick up fee.

WHAT TO BRING

• Students must arrive at camp with only 1 bag, containing all of their belongings. Bags must fit inside each students’ designated cubby.
• Campers must arrive to camp wearing comfortable clothing to move in, with sunscreen already applied. As we will be moving outside numerous times throughout the day for classes, sunscreen will not be applied by staff during the morning, but will be reapplied once in the afternoon.
• Campers need to bring the following to each day of camp:

1. A peanut/ nut free lunch + snacks. Please avoid packing packaged items/ containers that are difficult for your child to open without assistance.
2. 1 change of comfortable clothing
3. A refillable water bottle *The drinking fountain will be off limits.
4. A hat
5. Sunscreen *Preferably spray on, to limit hands on application.
6. Their own yoga mat or towel (for classes at the park).

**For sanitary reasons, students will not be permitted to bring ipads, toys or other screens/ objects from home to camp. Phones must be kept in students’ bags for the duration of camp.