Policies

The “Cornerstone Spirit”

• The Cornerstone Studio is built around creating a safe and happy space for each and every person who steps inside the door. We ask that everyone adopt The Cornerstone spirit, and treat others the way they would want to be treated. If at any time you feel the safe environment espoused at the Cornerstone Studio is not being maintained, we encourage you to contact us immediately with your concerns.

Registration

• Registration for the 2020/21 Full Year performance dance season will be open to families in the Spring of 2020, and will close on February 1st, 2021.
• We offer free trial classes, giving students a chance to try a class (or various classes) before registering. Trial classes are available, as long as a class is not full.
• New registrants enrolling in a Full Year Youth Program are subject to a one-time, non-refundable registration fee of $25+HST.
• Once a registration is received, the Initial Class payment and New Student Registration Fee will be charged on June 1st. The remaining class fees are broken into 7 equal monthly payments, charged on the following dates: September 1st, October 1st, November 1st, December 1st, January 1st, February 1st, March 1st.
• Registration is not considered complete until the following conditions have been met: (a) first payment is received, (b) a valid credit card is placed on file, and (c) all applicable waivers and studio policies have been signed and received.
• Monthly fee payments may be made through alternative payment methods, (i.e.cash or debit), at any time prior to the payment due date, however if said alternative payment is not received by the given payment due date, the credit card on file will be charged.
• Late, missed or NSF payments are subject to an additional fee of $25.00 per payment.

Cancellation Policies

• Changed your mind about a class? Between September 1st, 2020 – February 1st, 2021, we can assist with finding an alternate class in your child’s age group, subject to availability.
• Need to cancel a class? Class withdrawals may be accepted between September 1st- December 31st, 2020. A written request received must be received 30 days in advance of the next payment date, in order to stop further payments. (For example, to stop a November 1st payment, notice must be received on or before October 1st.)
• The last day to withdraw from a class is December 31st, 2020. Due to the nature of our small studio programming, class withdrawals made after December 31st, 2020 will be required to pay all remaining monthly class fees as a one-time payment.
• All class fees are non-refundable, non-transferable, and subject to 13% HST.
• Recital costume fees are included in our Initial class fee and are non-refundable, non-transferrable.
• Class sizes are limited to ensure quality programming; therefore registration is taken on a first-come, first-serve basis.
• The Cornerstone Studio reserves the right to cancel, combine, or alter classes if minimum class registration is not achieved.
• For the safety of every child, it is your responsibility to keep the office up to date with all phone, email, emergency contact, and billing information.

General Policies

• The Cornerstone Studio is not liable for any personal injury that may occur to anyone at any time while at the studio, nor is the Cornerstone Studio responsible for any lost, stolen, or damaged items.
• The Cornerstone Studio reserves the right to rescind registration for inappropriate behaviour, missed payments, or prolonged absence from class.
• The use of any electronic devices is not permitted during class, unless specially required for student safety and/or health reasons.
• For sanitary and allergy reasons, food and beverage (with the exception of water) are not permitted in the studios at any time.
• Classes cancelled by The Cornerstone Studio due to Acts of God are non-refundable. Other class cancellations made by The Cornerstone Studio will be made-up or credited appropriately.
• Classes missed by the student will not be made up. Cancellations due to illness and/or injury will require a dated physician’s note, and will be dealt with on a case-by-case basis.

Student Expectations

• We want our students to practice professionalism, and to be as prepared as possible for optimal learning. For this reason, we require students to arrive a minimum of 5 minutes prior to class wearing clean, appropriate dance attire as outlined in the dress code. If a class requires shoes, students must have clean, indoor only, non-marking shoes. Students with long hair must arrive to class with their hair neatly tied back off of the face.

The Wright Spot School Pick Ups

• Parents who register for pick up must advise The Wright Spot administration if their child is absent from school and/or will not be attending the pick-up program by 12pm the day of the pick-up.
• Parents who register for school pick-up are responsible for advising their child’s teacher and/or school administrative staff of the days they will be picked up by The Wright Spot’s staff.

Recital

• If a student is not going to be present for the end of year recital, their parent or guardian must advise the office of their absence by no later than December 1^st, 2020.
• The cost of purchasing the required dance shoes and/or tights for the recital is not included in the class fees.
• Recital tickets are not included in class fees, and will be available for purchase in the early spring. Tickets sales are necessary in order to cover the high cost of running the recital, including theatre rental costs, staff fees, various production costs, etc.
• All performing students must be in attendance and on time for their dress rehearsal prior to the show.

Registration

• Registration is not considered complete until payment is received, registration forms are signed and all waivers are submitted.
• Class sizes are limited, therefore registration is taken on a first-come-first-serve basis in the order of which they are received.
• The Cornerstone Studio reserves the right to cancel, combine or alter camps if minimum class registration is not met.
• The Cornerstone Studio reserves the right to place a student in a specific camp, to ensure appropriate skill level and class size.
• It is your responsibility to keep the office up to date with all phone, email, emergency contact and billing information.

Fees and Payments

• Payments are due in full upon registration, and are non-refundable.
• All fees are subject to 13% HST.

Cheques will not be accepted for camp enrolment.

• If a credit card payment is declined, a 5-day grace period will be placed during which point the client must settle their balance. If payments have not been made within the 5-day grace period, a $25 late fee will be charged.

Cancellation Policies

• All fees are non-refundable. Missed classes will not be made up. Cancellations due to illness/ injury will require a dated physician’s note, and will be dealt with on a case-to-case basis.
• Classes cancelled by The Cornerstone Studio due to Acts of God are non-refundable. Other cancellations made by The Cornerstone Studio will be made-up or credited appropriately.